CUSTOMER CARE

At AL Ehsan Group of International, we take pride in delivering exceptional customer care and service. We are committed to providing you with a shopping experience that is as enjoyable as it is satisfying. Your satisfaction is our top priority, and we are here to assist you with any inquiries, concerns, or assistance you may need.

We would love to hear from you! If you have any questions or comments, please contact us by phone or email. Our customer service representatives are always available to assist you.Call us at:94393920 or Whatsapp.

RETURNS & EXCHANGES

Return Policy

At AL Ehsan Group of International, we value your satisfaction and want to ensure your shopping experience is as enjoyable as possible. If, for any reason, you are not completely satisfied with your purchase, we offer a flexible return policy to make your life easier

Frequently Asked Questions (FAQ)

1. How can I place an order with AL Ehsan Group of International?

Ordering from us is easy! You can place an order through our website by adding items to your cart and following the checkout process. Alternatively, you can visit our physical store and make your selection in person.

2. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and cash for in-store purchases.

3. How long will it take to receive my order?

Delivery times can vary depending on your location and the shipping method you choose. Typically, orders are processed within [X] business days. You can find estimated delivery times during the checkout process.

4. Can I track my order once it's shipped?

Yes, you will receive a tracking number via email once your order is shipped. You can use this number to track the status of your shipment.

5. Do you have a sizing guide?

Yes, we provide a sizing guide on our website to help you find the right size for your garments. You can also consult our friendly staff in-store for assistance.

8. Are there any promotions or discounts available?

We regularly offer promotions and discounts. To stay updated on our latest offers, sign up for our sign up form, or follow us on social media.